Privacy Policy

Who we are

UK Bank Holidays Info is an independent information website operated by James Wilson in the United Kingdom. In this policy, “we”, “us” and “our” refer to James Wilson as the website operator. “The website” means UK Bank Holidays Info at https://bankholidaysinfo.com.

For the purposes of UK data protection law, James Wilson is the controller of personal information collected through the website. You can contact the controller at jameswilson1705@gmail.com or through the form on our Contact Us page.

What this policy covers

This policy explains what personal information we collect, why we use it, who may receive it, how long we keep it, and the choices available to you. It applies when you browse the website, use one of our holiday planning tools, contact us, or interact with advertising or analytics services that may be added to the website.

The website provides information about UK bank holidays and tools for planning time off. It does not currently provide user accounts, accept online payments, or ask visitors to submit special category information such as health, biometric, religious, or political information.

Information you give us

If you contact us, we may collect your name, email address, the subject of your enquiry, and any information you include in your message. Please do not send confidential information or special category personal information unless it is necessary for us to deal with your request.

We use your contact details and message content to understand the enquiry, reply to it, correct possible errors, handle privacy requests, and keep an appropriate record of the conversation. We will not add you to a marketing list merely because you contacted us. If we introduce a newsletter or marketing emails later, we will provide a separate choice and obtain consent where the law requires it.

Information collected when you use the website

Our hosting, security, caching, and content delivery services may automatically record technical information when a page is requested. This may include your IP address, browser and device type, operating system, referring page, requested URL, time of access, general location derived from an IP address, and security or error information.

We use this technical information to deliver the website, maintain its security, diagnose faults, understand broad traffic patterns, and prevent misuse. We do not use the holiday calendars, countdowns, or annual leave planning tools to make decisions about you or build a personal profile. Where a tool can work in your browser without sending entered information to our server, we intend to keep that processing on your device.

Cookies and similar technologies

Cookies are small files stored on a browser or device. Similar technologies can include local storage, tags, pixels, and other tools that store information on a device or access information already stored there.

Strictly necessary technologies may be used to provide security, remember privacy choices, balance traffic, and make the website work. These technologies do not require consent when they are genuinely necessary to provide a service requested by the visitor.

Analytics and advertising technologies are not strictly necessary. We will ask for consent before using them where UK law requires consent, and they should remain disabled unless you accept the relevant category. You must be able to reject non-essential technologies as easily as accepting them and later change or withdraw your choice through the website’s cookie settings.

The exact technologies in use may change when the website moves from its development host to its permanent host. The cookie notice or consent panel will identify the providers, purposes, and expiry periods that apply on the live website rather than relying only on this general policy.

Analytics

We may use Google Analytics or another audience measurement service in the future to understand how people use the website. Depending on the service and your privacy choice, the provider may receive information such as your IP address, device information, pages viewed, approximate location, and interaction events.

Consent-based analytics will not be activated for a UK visitor until that visitor gives the required consent. If analytics is introduced, the website’s consent panel will identify the provider and provide a way to change the choice later.

Google AdSense and advertising

The website may display advertising in the future, including advertising supplied through Google AdSense. If advertising is enabled, Google and other advertising vendors may use cookies, web beacons, IP addresses, or similar technologies to deliver ads, limit how often an ad appears, measure performance, prevent fraud, and, where you consent, personalise advertising.

Third-party vendors, including Google, may use advertising cookies to serve ads based on a visitor’s previous visits to this website or other websites. Google’s use of advertising cookies allows Google and its partners to select ads using information about visits to this website and other sites on the internet. You can learn how Google uses information from partner sites at https://policies.google.com/technologies/partner-sites.

Where legally required, advertising storage and personalisation will be controlled through a Google-certified consent management platform. You will be able to accept, reject, or manage the available choices, and a record of your consent choice may be kept for accountability. Choosing non-personalised ads does not necessarily prevent all advertising storage because some technologies may still be used for fraud prevention, frequency control, or aggregated reporting, subject to applicable consent rules.

You can learn more about Google’s advertising practices and available controls at https://policies.google.com/technologies/ads. You may also manage Google advertising preferences through the controls provided by Google, but those external controls do not replace the choices offered through our own consent panel.

Our lawful bases for using information

UK data protection law requires us to have a lawful basis for each use of personal information. The lawful basis depends on what we are doing with the information and may differ between activities.

We rely on legitimate interests to operate, secure, maintain, and improve an informational website, respond to ordinary enquiries, prevent abuse, and establish or defend legal claims. We consider the likely effect on visitors and do not rely on this basis where our interests are overridden by a person’s rights and interests.

We rely on consent for non-essential cookies and similar technologies where consent is required. You can withdraw consent at any time without affecting processing that was lawful before withdrawal. We may also process information when necessary to comply with a legal obligation or, in a limited case, to take steps you request before entering into an agreement.

Who receives personal information

We may share limited personal information with service providers that help us host, secure, maintain, analyse, or communicate through the website. These providers may include a website host, content delivery or security provider, email provider, contact form provider, analytics provider, and advertising provider. They receive only the information reasonably needed for their role and must handle it under their own legal obligations or our contractual instructions, as applicable.

We may disclose information to professional advisers, courts, regulators, law enforcement bodies, or public authorities where this is reasonably necessary and lawful. If the website or its assets are transferred to another operator, relevant records may be shared as part of that transaction, subject to appropriate confidentiality and data protection measures.

We do not sell personal information. We also do not share contact details with unrelated businesses for their own direct marketing.

International transfers

Some service providers, including Google and providers of hosting, security, or email services, may process information outside the United Kingdom. Privacy laws in another country may not provide exactly the same protections as UK law.

Where UK transfer rules apply, we will use a permitted safeguard. This may include a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another lawful transfer mechanism. You may contact us for more information about the safeguard used for a relevant transfer.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose described in this policy. Ordinary contact messages are normally kept for up to 12 months after the last meaningful communication. A message connected with a complaint, dispute, security incident, or legal obligation may be retained for longer where the record remains necessary.

Routine server and security logs are normally kept for up to 90 days, although a relevant entry may be retained for longer while we investigate misuse or a technical incident. Consent records may be retained for as long as needed to show that a choice was obtained and respected. Analytics and advertising providers apply their own retention periods, which will be identified in the website’s current consent panel where those services are active.

Your data protection rights

Depending on the circumstances, UK data protection law may give you the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, or transfer of information in a portable form. You may also have the right to object to processing based on legitimate interests and to withdraw consent where we rely on consent.

These rights are not absolute, and an exemption may apply in a particular case. We may ask for information needed to confirm your identity before acting on a request. We will respond within the period required by law and normally do not charge a fee, although the law permits a reasonable fee or refusal in certain cases involving manifestly unfounded or excessive requests.

The website does not currently make decisions about people solely by automated means that produce legal or similarly significant effects. We will update this policy before introducing such processing.

Data protection complaints

If you believe we have handled your personal information incorrectly, email jameswilson1705@gmail.com with the subject “Data protection complaint” or use the Contact Us form and select the privacy option. Tell us what happened, what information is involved, and what outcome you are seeking. We will provide reasonable help where needed to make the complaint clear.

We will acknowledge a data protection complaint within 30 days, investigate it appropriately, and communicate the outcome without undue delay. If our investigation takes longer than expected, we will provide an update when required.

You may also complain to the Information Commissioner’s Office. The ICO recommends giving the organisation an opportunity to resolve the matter first and generally asks people to complain to it within three months of their last meaningful contact with the organisation. Details are available at https://ico.org.uk/make-a-complaint/.

Children

The website provides general public information and is not designed as a service directed at children under 13. We do not knowingly collect personal information from a child under 13 through an account, newsletter, or profiling service.

If you believe a child has sent personal information through the contact form without appropriate involvement from a parent or guardian, contact us. We will review the circumstances and delete the information where that is the appropriate action.

Security

We use reasonable organisational and technical measures intended to protect personal information. These may include access controls, software updates, secure connections, backups, spam protection, and monitoring for malicious activity.

No internet service can promise absolute security. If a personal data breach creates a risk that requires notification, we will notify the ICO and affected people as required by law.

External websites

Our pages may link to GOV.UK, weather services, employers, travel providers, or other websites. Those organisations control their own websites and personal information practices. Their privacy notices apply when you visit them.

Changes to this policy

We may revise this policy when the website, its providers, or applicable law changes. The date at the top shows when the policy was last updated. A material change that affects how we use personal information will be brought to visitors’ attention in an appropriate way.

Contact us about privacy

James Wilson is the website operator and data controller. To make a privacy request, withdraw consent, or raise a data protection complaint, email jameswilson1705@gmail.com or use the form at https://bankholidaysinfo.com/contact-us/.